Shipping policy

Shipping and Delivery Policy

At Cuckoo & Crow, we strive to provide a seamless shopping experience with reliable and timely delivery of your orders. Please review our shipping and delivery policy below:

1. Shipping Charges

  • Orders Below Rs. 1999/-: A flat shipping fee of Rs. 149/- will be applied to orders with a total value below Rs. 1999/-.
  • Orders Above Rs. 1999/-: Enjoy free shipping on all orders with a total value above Rs. 1999/-.

2. Delivery Timeframes
We aim to process and dispatch orders as quickly as possible. Typical delivery timeframes are as follows:

  • Standard Delivery: Orders are usually delivered within 7-10 business days from the date of dispatch.
  • Personalized Orders: Orders requiring customization, such as personalized gifts, may take longer to process. We will provide an estimated delivery date when you place your order.

3. Order Processing

  • Order Confirmation: Once you place an order, you will receive an email confirmation with your order details.
  • Dispatch Notification: We will notify you via email or WhatsApp once your order has been dispatched, including tracking information.

4. Cash on Delivery (COD)
We do not offer Cash on Delivery (COD) as a payment option. All orders must be prepaid using the available online payment methods during checkout.

5. Delivery Areas
We deliver to most locations within India. If you have any questions about delivery to your area, please contact our customer service team for assistance.

6. Address Accuracy
Please ensure that you provide accurate and complete shipping details at the time of placing your order. Cuckoo & Crow is not responsible for delays or missed deliveries due to incorrect or incomplete addresses.

7. Delivery Issues
If you experience any issues with your delivery, such as a delayed or missing package, please contact our customer service team immediately. We will work with the courier service to resolve the issue as quickly as possible.

8. Contact Information
For any questions or concerns regarding shipping and delivery, please contact our customer service team:

By placing an order with Cuckoo & Crow, you agree to this shipping and delivery policy. We appreciate your understanding and cooperation.